Contact Us
🐾 Get in Touch with VuraPet – We’re Here for You & Your Furry Family!
Hey there, fellow pet parent! Whether you’ve got a quick question about sizing for your pup’s new bed, need help with a return, want to chat custom engraved tags for your kitty, or just can’t wait to share a photo of your fur baby rocking their VuraPet gear – we’re only a call or email away.
📞 How to Reach Us
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062 936 9181 - Available Monday to Friday, 9am – 4pm (SAST) – we love chatting directly! |
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support@vurapet.co.za - We’ll get back to you within 24 hours on weekdays (excluding weekends and SA public holidays). |
🤔 We’re Here For…
- Help picking the perfect toy, treat, or accessory for your pet’s unique needs
- Tracking your order (we know waiting for your fur baby’s new favourite thing is tough!)
- Sorting out returns, exchanges, or any issues with your delivery
- Brainstorming custom, pet-centric requests (like engraved collars or personalised beds)
- Pet care tips, recommendations, or just a friendly chat about your four-legged friend
📸 Share Your VuraPet Moments!
We live for seeing your pets loving our products! Tag us on Instagram @VuraPetSA or send photos to support@vurapet.co.za – we might even feature your fur baby on our social pages or website (with your permission, of course!).
At VuraPet, we’re more than a store – we’re a community of pet lovers dedicated to making your life (and your pet’s!) easier. Can’t wait to hear from you!
Warmly,
The VuraPet Team 🐶🐱